Privacy Policy
1. Who are we?
We are Wolcen Studio S.A.S., a company registered under 810 845 222 at the Nice Trade and Companies Register with its headquarters located 31 Rue de Paris, 06000 Nice, France.
We are a European game studio, uniting passionate and talented professionals across the globe, to create groundbreaking gaming experiences, like Bullet Noir.
When you use our website or contact us, Wolcen Studio acts as the data controller, meaning we determine the purposes (the “why”) and means (the “how”) of processing your personal data, in accordance with applicable data protection regulations.
2. What personal data do we collect?
« Personal data » refers to any information that can identify you. This includes, your name, email address, or other contact details, when you contact us.
3. How and when do we collect your data?
We collect the personal data you provide to us, including when:
- You contact us via email;
- You interact with us on social media or other platforms linked from our website;
- You exercise any of your rights outlined in section 7.
4. Why and on what basis do we use your data?
We collect and process your personal data for the following purposes:
- To respond to your requests: We use your data to handle and respond to your requests when you contact us via email or other channels.
- Legal basis: Legitimate interest.
- To comply with legal obligations: We process your data, as required to comply with applicable laws, such as responding to requests from regulatory or judicial authorities. This includes situations where you contact us to exercise any of your rights, as outlined in Section 7.
- Legal basis : Legal obligation.
5. Who has access to your data? Is it transferred outside the European union?
When you contact us, your data may be accessed by our teams who handle your request, and by our service providers or subcontractors, such as hosting or mailing provider.
As part of the tools we use, your data may be subject to transfers outside the European Union. These transfers are secured using the following methods:
- Either the data is transferred to a country deemed to offer an adequate level of protection by a decision of the European Commission. This is the case for companies based in the United States that have joined the Data Privacy Framework;
- Or we have entered into specific contracts with our subcontractors regulating the transfer of your data outside the European Union, based on the standard contractual clauses approved by the European Commission
We may also share your data, under certain conditions and upon their request, with judicial or data protection authorities, as well as with regulated professionals such as the lawyers assisting us.
6. How long do we keep your data?
We retain your personal data for as long as necessary to comply with applicable regulations or to meet operational needs, such as efficiently managing our relationship with you. If you contact us, your data is retained for the time required to process and respond to that request. In case of exercising your right to object, as described in section 7, we retain this information for up to 5 years.
These retention periods may vary if required by legal or contractual obligations.
7. What are your rights and how exercise them?
According Chapter III of the GDPR, you have the following rights:
Right to access
You can ask to access the personal data we hold about you and request a copy of it.
Right of rectification
You can ask us to update or correct your personal data (e.g., if you change your email address).
Right of erasure
You can request that we delete your personal data ("right to be forgotten"). Your data will also be deleted once the retention periods described in this policy expire.
Right of limitation
You can ask us to limit how we process your personal data in certain situations.
Right of portability
You can request your personal data in a structured, commonly used, and machine-readable format to share it with another organization.
Right to object
You can object to the processing of your personal data if you no longer want to be included.
To exercise any of these rights, please contact us at contact@wolcen-studio.com. Make sure to include your first name, last name, and email address so that we can identify you and process your request efficiently.
For more information, please refer to section 9 (Contact us).
8. How to submit a complaint to the CNIL?
We are committed to doing everything possible to uphold your rights regarding your personal data. However, if you believe that your rights have not been respected, you can always submit a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), the supervisory authority responsible for ensuring compliance with data protection regulations in France.
For more information, please visit the CNIL website: www.cnil.fr.
9. Contact us
Wolcen Studio
31 Rue de Paris
06000 Nice